MoodMixer
Using information to provide a product as a service
It’s 2033, and I’ve been chosen as the lead interaction designer for Project Valet at MetAmaZoogle, tasked with creating a futuristic vending machine that uses customer data to deliver personalized products and services. Instead of relying on buttons, this machine will communicate with users’ devices, using information to enhance the experience and build long-term relationships. My goal is to address a real need for a specific audience, ensuring the machine is intuitive, profitable, and creates a seamless, data-driven interaction.
SkillS
System Design
UX Design
Information Architecture
Tools
Figma
FigJam
Duration
3 weeks
Course
Systems: Core IXD Studio
MoodMixer
Using information to provide a product as a service
It’s 2033, and I’ve been chosen as the lead interaction designer for Project Valet at MetAmaZoogle, tasked with creating a futuristic vending machine that uses customer data to deliver personalized products and services. Instead of relying on buttons, this machine will communicate with users’ devices, using information to enhance the experience and build long-term relationships. My goal is to address a real need for a specific audience, ensuring the machine is intuitive, profitable, and creates a seamless, data-driven interaction.
SkillS
System Design
UX Design
Information Architecture
Tools
Figma
FigJam
Duration
3 weeks
Course
Systems: Core IXD Studio
MoodMixer
Using information to provide a product as a service
It’s 2033, and I’ve been chosen as the lead interaction designer for Project Valet at MetAmaZoogle, tasked with creating a futuristic vending machine that uses customer data to deliver personalized products and services. Instead of relying on buttons, this machine will communicate with users’ devices, using information to enhance the experience and build long-term relationships. My goal is to address a real need for a specific audience, ensuring the machine is intuitive, profitable, and creates a seamless, data-driven interaction.
SkillS
System Design
UX Design
Information Architecture
Tools
Figma
FigJam
Duration
3 weeks
Course
Systems: Core IXD Studio
The Problem
The Problem
Target Audience
Target Audience
Busy individuals (working professionals and students) with demanding schedules, that experience stress, fatigue, and fluctuating moods.
Busy individuals (working professionals and students) with demanding schedules, that experience stress, fatigue, and fluctuating moods.
Need
Need
A solution that can offer an instant mood boost or improve overall well-being in a quick, accessible way.
A solution that can offer an instant mood boost or improve overall well-being in a quick, accessible way.
Simon
Simon
19-year-old college student
19-year-old college student
Juggling academics, part-time work, and social activities.
Juggling academics, part-time work, and social activities.
His schedule is demanding, leading to occasional stress, fatigue, and mood changes.
His schedule is demanding, leading to occasional stress, fatigue, and mood changes.
Research
Research
Top 5 unknowns to be known for success
Top 5 unknowns to be known for success
Understand what specific ingredients contribute to a mood-boosting experience. To answer, get professional insights from nutritionists or dietitians about ingredients that can potentially be used in the beverages to create a positive impact on mood.
Understand what specific ingredients contribute to a mood-boosting experience. To answer, get professional insights from nutritionists or dietitians about ingredients that can potentially be used in the beverages to create a positive impact on mood.
Determine the price for the personalized mood-boosting beverages by conducting 15 interviews with students/ professionals, to find an acceptable price range.
Determine the price for the personalized mood-boosting beverages by conducting 15 interviews with students/ professionals, to find an acceptable price range.
How are the most common emotional states distributed among the target audience? Survey 25 busy individuals to understand the pattern of emotions they feel daily. This will help tailor the offerings of the personalized beverage vending machine to effectively address and uplift the dominant moods and emotional needs of the users.
How are the most common emotional states distributed among the target audience? Survey 25 busy individuals to understand the pattern of emotions they feel daily. This will help tailor the offerings of the personalized beverage vending machine to effectively address and uplift the dominant moods and emotional needs of the users.
Survey 25 students and working professionals to understand their daily routines, preferred spots for breaks, and areas of relaxation to indirectly identify the best locations for the vending machine.
Survey 25 students and working professionals to understand their daily routines, preferred spots for breaks, and areas of relaxation to indirectly identify the best locations for the vending machine.
Amount of customization preferred by customers: Survey participants — If there was a vending machine that made mood-boosting beverages according to your current emotional state, how much control would you prefer over the ingredients?
Amount of customization preferred by customers: Survey participants — If there was a vending machine that made mood-boosting beverages according to your current emotional state, how much control would you prefer over the ingredients?
Pre-set options with little to no customization.
Pre-set options with little to no customization.
Some customization options but prefer a few well-curated choices.
Some customization options but prefer a few well-curated choices.
Moderate control, with the ability to customize specific ingredients within predefined options.
Moderate control, with the ability to customize specific ingredients within predefined options.
Extensive control over each ingredient, allowing for a highly personalized beverage.
Extensive control over each ingredient, allowing for a highly personalized beverage.
I'm not sure or have no preference.
I'm not sure or have no preference.
User research
User research
Online survey with 50 busy individuals in college campuses and office buildings
Online survey with 50 busy individuals in college campuses and office buildings
The Solution
The Solution
A vending machine offering personalized beverages to uplift moods and provide a quick energy boost.
A vending machine offering personalized beverages to uplift moods and provide a quick energy boost.
Located at
Located at
High-traffic areas- entrances/ lobby areas, student lounges, workspace areas, common areas
High-traffic areas- entrances/ lobby areas, student lounges, workspace areas, common areas
Discovered through
Discovered through
targeted campus & office advertisements, digital promotions, word-of-mouth and strategic placement
targeted campus & office advertisements, digital promotions, word-of-mouth and strategic placement
Information use overview
Information use overview
Information model
Information model
Main objects in the vending machine ecosystem
Main objects in the vending machine ecosystem
Customer purchase a personalized beverage.
Vending machine contains ingredients for the beverage.
Transaction is a record of a purchase made by a customer from the machine.
Beverage are made with ingredients following a recipe
Beverage recipe consists of the ingredients and its quantity used to make the beverage Ingredients are fruits, herbs, spices, tea leaves, coffee, sweeteners and/or milk/ milk alternatives provided by suppliers.
Suppliers are local farmers and specialty wholesalers.
Employees restock the machine with ingredients from suppliers.
Restocking visit is a record of the restocking of a machine by an employee.
Customer purchase a personalized beverage.
Vending machine contains ingredients for the beverage.
Transaction is a record of a purchase made by a customer from the machine.
Beverage are made with ingredients following a recipe
Beverage recipe consists of the ingredients and its quantity used to make the beverage Ingredients are fruits, herbs, spices, tea leaves, coffee, sweeteners and/or milk/ milk alternatives provided by suppliers.
Suppliers are local farmers and specialty wholesalers.
Employees restock the machine with ingredients from suppliers.
Restocking visit is a record of the restocking of a machine by an employee.
Systems diagram
Systems diagram
Concept Map
Concept Map
Causal Loop
Causal Loop
information architecture
Information Architecture
information architecture
First experience
First experience
Simon is walking to class and is stressed about presenting his project.
Simon is walking to class and is stressed about presenting his project.
Notices a sign saying “Stressed about your project? Try MoodMixer — Sip, smile, and enjoy!”
Notices a sign saying “Stressed about your project? Try MoodMixer — Sip, smile, and enjoy!”
Intrigued, he approaches and sees the vending machine.
Intrigued, he approaches and sees the vending machine.
Curious, he decides to give it a try, hoping for a quick solution to calm his nerves before the presentation.
Curious, he decides to give it a try, hoping for a quick solution to calm his nerves before the presentation.
App Interactions
App Interactions
Outcome
Outcome
The vending machine provides busy professionals and students with personalized beverages designed to enhance mood and energy levels instantly. With quick access to tailored drinks, users can combat stress, fatigue, and fluctuating moods on the go. This solution promotes well-being in a fast, convenient, and accessible way.
The vending machine provides busy professionals and students with personalized beverages designed to enhance mood and energy levels instantly. With quick access to tailored drinks, users can combat stress, fatigue, and fluctuating moods on the go. This solution promotes well-being in a fast, convenient, and accessible way.
Simon
Simon
The happy, calm student
The happy, calm student
Success Potential
Success Potential
Meets the needs of busy individuals
Meets the needs of busy individuals
Can be accessed anytime on campus or common areas
Can be accessed anytime on campus or common areas
Quick stress relief/ energy boost
Quick stress relief/ energy boost
Variety of beverage options
Variety of beverage options
Builds customer relationships
Builds customer relationships
Individually customized recommendations create unique experiences
Individually customized recommendations create unique experiences
User-friendly interface
User-friendly interface
Leverages MetAmaZoogle's expertise:
Leverages MetAmaZoogle's expertise:
Data-driven recommendations based on input moods and stored preferences
Data-driven recommendations based on input moods and stored preferences
Continuous improvement through data analytics to understand user preferences, track trends, and continuously enhance the service.
Continuous improvement through data analytics to understand user preferences, track trends, and continuously enhance the service.